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AI Principal Product Manager - Technical, Amazon Customer Service

Amazon.com Services LLC

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This role on the market

3,157 open customer roles across 440 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (58), Hyderabad (34).

What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.

Product management jobs

Amazon.com Services LLC has 4,316 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Amazon.com Services LLC.

Questions you are likely to be asked

  1. Why do you want to join Amazon.com Services LLC?
  2. What is your experience with Product management? Tell me one thing you learned the hard way.
  3. How do you decide which ticket to work on first?
  4. Tell me about feedback from customers that you passed on to the product team.
  5. How do you explain a technical problem to a customer who is not technical?

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Ready to shape the trajectory of applied AI and build breakthrough solutions that redefine what's possible for customers?We are seeking an experienced AI Product Manager - Technical to own the end-to-end Basic qualifications: - Bachelor's degree - 7+ years of end to end product delivery experience - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product Preferred: - Experience working directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement - Experience leading engineering discussions around technology decisions and strategy related to a product - Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

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Listed on amazon · posted 2026-09-17. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon.com Services LLC, not by us.